Privacy Policy
Introduction
Wellzo takes privacy seriously. This policy outlines how we collect, use, disclose, transfer, and store personal information. Please review this privacy policy carefully.
Information Collection
We may collect personal identification information such as name, email address, phone number, and birthdate when you create an account. We also collect health profile information, session notes, progress data, and usage statistics.
Information Use
The information we collect allows us to provide our services to you, such as creating your account, matching you with experts, providing session guidance, tracking progress, personalization, and improving the user experience. We may also use data for research purposes, always in compliance with relevant regulations.
Information Sharing
We will not share your personal information without consent, except to service providers we work with, as required by law, or if we believe it necessary to prevent harm. Our third party service providers are obligated to keep personal information secure and confidential.
Data Security
We take reasonable security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information. This includes encryption, firewalls, access controls, and data retention policies. However, no security system is impenetrable.
User Rights
You have certain rights regarding personal information we hold, including access, correction, deletion, and data portability. You may opt-out of certain data collection at any time. Please contact us to make a request.
Third Party Services
We may utilize third party tools and services that may collect your information. These services have their own privacy policies. We encourage you to review them.
Cookies and Tracking
We use cookies and similar technologies to provide our services, understand user behavior, serve relevant ads, and customize your browsing experience. You may disable cookies in your browser settings but some features may not work properly afterward.
Children's Privacy
Our services are not designed for children under 13. We do not intentionally collect personal data from children under 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information.
Changes to this Policy
This privacy policy may be updated periodically to reflect changes in our data practices. We will provide notice of substantial changes by posting the updated policy on our website. You are advised to consult this policy regularly for any changes.